Filogix Expert is the leading solution for Canadian mortgage origination, enabling Mortgage Professionals to receive pricing, terms, conditions and funding approval from multiple lenders rapidly and efficiently.
EXPERT MAINTENANCE - SEPTEMBER 29 2019

Please be advised that Expert will undergo maintenance starting at 12:01 AM ET, Sunday September 29 and will be completed no later than 6:00 AM ET, Sunday, September 29. Expert will be unavailable during this time.

Launch of the First-Time Home Buyer Incentive (FTHBI) program

With the September 2, 2019 launch of the Federal Government’s First-Time Home Buyer Incentive (FTHBI) program, the Mortgage Insurers (CMHC, Genworth and Canada Guaranty) have been in extensive discussions with Canadian Mortgage Lenders in regards to the manual procedures required for a Lender to request the program from the Insurer.
Similar to this manual request process between the Lender and the Mortgage Insurer, there will also be a manual request process between the Mortgage Broker and the Lender for this program. Based on our discussions with many Lenders, here is a general recommendation regarding how to reflect the FTHBI program request on your Filogix Expert mortgage application:

1. Break down the Down Payment Sources Use the capability within Filogix Expert to break down the down payment sources to reflect the portion eligible under the program, with the ‘Description’ area being a free-format text entry field to indicate this. This down payment breakdown is currently included with the data sent to the Lender:

2. Use the “Lender Notes” Function Use the Lender Notes function within Filogix Expert to request application of the incentive program to the mortgage request. The content in the Lender Notes section is currently sent to the Lender with the mortgage request data:

It is the responsibility of the Mortgage Broker to:

  • Determine if their client is eligible for the incentive program;
  • Apply that down payment amount to the total down payment for mortgage calculation purposes;
  • Obtain signed consumer consent as per the FTHBI consent form; and
  • Request the program (with explanation) as part of their mortgage submission to the Lender.

Information on the First-Time Home Buyer Incentive program including eligibility calculators and consumer consent form can be found on the following website: https://www.placetocallhome.ca/fthbi/first-time-homebuyer-incentive

22 Aug 2019
EXPERT RELEASE - AUGUST 2019

Please be advised that a new release of Expert will be launched this weekend. The update process will start at 9:00 PM ET, Saturday, August 24, and will be completed no later than 6:00 AM ET, Sunday, August 25. Please...

13 Jun 2019
EXPERT RELEASE - JUNE 2019

Please be advised that a new release of Expert will be launched this weekend. The update process will start at 9:01 PM ET, Saturday, June 15, and will be completed no later than 6:00 AM ET, Sunday, June 16. Please...

EXPERT RELEASE - AUGUST 2019

Please be advised that a new release of Expert will be launched this weekend. The update process will start at 9:00 PM ET, Saturday, August 24, and will be completed no later than 6:00 AM ET, Sunday, August 25.

Please click here for the full release notes.

As part of the user’s responsibility for an Expert release, it is highly recommended that you clear your browser cache. Instructions for clearing your browser cache are available from the Expert sign-on page and here.

Expert Maintenance – August 18

Please be advised that Expert will undergo maintenance starting at 12:01 AM ET, Sunday August 18 and will be completed no later than 6:00 AM ET, Sunday August 18. Expert will be unavailable during this time.

EXPERT MAINTENANCE – JULY 27/28

Please be advised that Expert will undergo maintenance starting at 12:01 AM ET, Sunday July 28 and will be completed no later than 6:00 AM ET, Sunday July 28. Expert will be unavailable during this time.

Equifax Maintenance

Equifax has advised that between 12:01 AM to 2:00 AM Eastern on Friday July 12, access to their service may be offline. As a result, any requests for Equifax credit bureaus through Filogix Expert may be unsuccessful during this time.